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Your customer-first team has access to specialized support teams that designate
contacts by customer to increase accountability and familiarity with you.
How we do it:
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Your team is assigned resources within most specialized support teams
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Team focus throughout our organization builds accountability and familiarity
Specific Teams:
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Reporting and Analysis – provides access to online reports to support your
financial reconciliation as well a facilitate strategic decision making
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Care Management – integrates with claims operations which creates seamless member
interaction and increases first-call resolution
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Ancillary Services – has access to various best-in-class ancillary services
including vision, hearing and telemedicine products
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Stop Loss – focuses on delivering the best carrier, contract type with quick
claims filing and reimbursement
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Consumer-Driven Solutions – provides a comprehensive solution that increases the
engagement of your population while reducing overall medical trend
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Claims – creates a dedicated team that’s focused on accuracy and turnaround
while working to maximizing the savings on today’s claims costs
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Network Administration – focuses on maximizing the access and savings associated
with local, regional and national networks
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