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Timely and Accurate Claim Processing

How we do it:
 

  • Customer-first teams drive accountability, resulting in timely, accurate claims processing as shown by these results
  • Results are externally validated by annual SAS-70 audits
  • We audit 3.5% of claims
  • Our auto adjudication rate is greater than 75%
  • More than 70% of claims are submitted electronically
 
 
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