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Company profile

Offering a powerful value proposition to self-funded organizations and employee benefits advisors

As the largest third-party-administrator (TPA) in the country, we offer the flexibility of your local TPA with the scale, reach and cost savings of a national organization. We work with more than 150 PPO and PHO networks, including UnitedHealthcare’s national networks. We process more than 40 million claims a year, valued at more than $10 billion. We serve more than 1,260 clients and almost 3 million plan members.

 
Our offices are located across the country with regional service centers in:
 
  • Illinois — Rockford
  • Iowa — Des Moines
  • Florida — Tampa
  • Kentucky — Lexington
  • Ohio — Cincinnati, Dayton
  • Oklahoma — Duncan, Oklahoma City
  • Texas – San Antonio, Dallas
  • Washington — Bothell
  • Wisconsin — Green Bay, Onalaska and Wausau

 

Truth is we get it—we understand what TPA clients need and we take care of them. Our services include administration of:

  • Medical
  • Dental
  • Vision
  • Disability

 

In addition, we offer administration for:

  • Retiree carve-out
  • Taft-Hartley plans
  • Municipal sector business

 

To make this a true one-stop business, we offer a variety of in-house products to help our clients manage their benefit plans and control their costs:

  • Care management (utilization, case, maternity, disease management and health and wellness programs)
  • Pharmacy benefits administration
  • Claim recovery management
  • Reinsurance products and services
  • Claim repricing and provider data management software and services
  • Non-network claims cost containment
 
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