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Chuck Akers
Location: San Antonio
Division: UMR
Department: Contact Center Strategy and Planning
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To provide the best care for our members and clients, everyone at UMR must work as a
team. Chuck Akers, contact center strategy and planning analyst, is one such team player. A
co-worker describes Chuck as always ready, willing and able to assist in answering calls from
members in very quick order. His assistance in urgent situations helps co-workers with their daily
monitoring of phones. Thank you for your teamwork, Chuck!
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