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Cathi Ogden
Location: San Antonio
Division: UMR
Department: Claim Services
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Compliments are good and compliments from our members are the best! A member
recently wrote to say that Cathi Ogden, customer service analyst, “Spent 20 minutes with me, and it
was a great exchange. She took care of my problem, she was authoritative and she knows her
business." Cathi, your customer service is appreciated by our members. Way to go!
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