Offering a flexible, high-touch alternative to insured plans

Back in 2002, UnitedHealthcare acquired a strong, service-oriented business—Midwest Security Administration (MSA)—giving UnitedHealthcare entry to the distinctly different world of third-party administration.  Access to the powerful UnitedHealthcare networks opened more doors for MSA since they could now offer competitive discounts along with their highly flexible, personalized service.  Their continued success led UnitedHealthcare to purchase United Medical Resources (UMR) in 2005, accelerating UMR’s growth and gaining UnitedHealthcare’s capabilities in underserved markets such as hospitals.

These acquisitions were successful but didn’t provide a truly national reach since both had service centers only in the Midwest and neither specialized in segments such as labor and trust and governmental plans. Seeing the need to further invest, UnitedHealthcare acquired Fiserv Health in 2008. This acquisition solidified UnitedHealthcare’s commitment to the self-funded market, offering a flexible, high-touch alternative to insured plans.Today, we bring an enhanced UMR brand to market—one with truly national scope yet regional attention to clients.