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Tina Massingale
Location: San Antonio, TX
Division: UMR
Dept: CPS
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Tina Massingale, a CPS customer service analyst, proudly displays her Employee of
the Quarter certificate—personifying what it means to pitch in and take the lead at work. Her
ability to balance multiple projects including training co-workers, processing complicated claims,
managing the phones,and assisting with Stop Loss claims while maintaining her traditional duties
makes her an invaluable member of UMR. Thank you Tina for meeting challenges head-on and exceeding
expectations. Way to go above and beyond, Tina!
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