»  Learn more about our Customer First business model

UMR is first and foremost a TPA.  We offer the flexibility and personalized service you expect. Although we serve more than 1,400 customers (most of whom have multiple plan designs), we clearly understand that each customer is a unique organization. W e don’t have a one-size- fits-all approach, and as a result we build long-term relationships. 

• Understand our customer’s unique needs and
  company culture

• Promote familiarity with customers, their plan and
  their employees
  
  

• Be accountable for service delivery and improved
  plan results

Our core capabilities include: