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HOW CAN WE HELP YOU?
 
For questions about your Dignity Health benefits:

Call the Dignity Health Employee Service Center at 1.855.475.4747 and press option 1 for benefits.
 
For specific questions about medical plans:

(Including case management, disease management, or OptumRX, etc.) call UMR at 1.877.217.7800
 
Real Appeal Weight Loss Program:

For employees who are enrolled in the Dignity Health Arizona Preferred or Dignity Health Arizona Premium plans you are eligible for Real Appeal, (Dignity Health National PPO plan members are not eligible) an interactive personal weight loss program. For more information:
realappeal.com
Real Appeal FAQ
 
Telemedicine services

Telemedicine services are available day or night through Teledoc! visit; teledoc.com or call 1-800-Teledoc, 24 hours a day 7 days a week For more information:
Teladoc flyer
Teladoc getting started
Information about your Dignity Health medical plan

To help you make the most of your health plan, this site was deployed to provide details about medical plans administered by UMR that are available to you. Visit this site frequently for updates.
Find a Network Provider
DIGNITY HEALTH ARIZONA PREFERRED/PREMIER PLANS
Dignity Health employees who live and work in Arizona
Dignity Health Preferred Network (Tier 1)
Tier 1 Mental Health and Substance Abuse providers (United Behavioral Health Network) Banner Health is in-network if contracted through United Behavioral Network for substance abuse or mental health treatment. Mayo Providers are out of network for mental health or substance abuse even if listed in the United Behavioral Health Network
Search the UnitedHealthcare (UHC) Choice Plus Network (Tier 2). Banner Health facilities, Urgent Care and hospitals will be considered out of network for the Dignity Health Arizona Preferred and Dignity Health Arizona Premier plans, even though they are listed in the UHC Choice Plus Network directory. Mayo Clinic Hospital and Physicians are no longer an in-network provider for Preferred or Premier Plans and will process at the out of network benefit, even though they will list in the UHC Choice Plus Network Directory.

DIGNITY HEALTH NATIONAL PPO
Dignity Health employees who live and work outside Arizona
Search the UnitedHealthcare (UHC) Choice Plus Network.
Review Mental Health and Substance Abuse providers (United Behavioral Health Network)
Getting started
 
Dignity Health "My Total Rewards" portal
Update your coordination of benefits
Getting to know UMR Welcome brochure for Dignity Health Arizona Preferred and Premier plans
10 ways to use your healthcare dollars wisely
Your benefits 
EMPLOYEES WHO LIVE AND WORK IN ARIZONA
2018 Dignity Health Arizona Premier SBC
2018 Dignity Health Arizona Preferred SBC
2018 Dignity Health Arizona Premier Medical Plan Document
2018 Dignity Health Arizona Preferred Medical Plan Document
2019 Dignity Health Arizona Premier SBC
2019 Dignity Health Arizona Preferred SBC
 
EMPLOYEES WHO LIVE AND WORK OUTSIDE ARIZONA
Click here to view your Dignity Health National PPO plan details
Pharmacy
 
OptumRx $0 cost-share medication list
St. Joseph’s McAuley Specialty Pharmacy
July 2018 OptumRx drug formulary
2019 OptumRx drug formulary
2019 OptumRx drug formulary exclusions
Living well
 
Making the change to live well
Setting goals and making healthy choices
Register on UMR.com
 
Take a tour of UMR online services
Register now for online services
Take a tour of UMR's mobile site
About Us
UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.

UMR is not an insurance company. Your employer pays the portion of your health care costs not paid by you.

UMR is a UnitedHealthcare company.
©2018 United HealthCare Services, Inc.
Careers

 

The choice is yours:

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The information contained in this directory may change during your plan year. A provider at times may no longer participate in the network, or their tier status may change resulting in different cost sharing. Soon after the provider changes their status, out-of-network penalties or increased cost sharing will result. Please call the customer service phone number on your ID card to learn more about the participating providers in your network(s) and the implications, including financial, if you decide to receive your care from non-participating providers.
 
Explore our library of informative videos on the UMR YouTube channel