Member
How can we help you?
 
PCH Benefits:
602-933-5637 or 602-933-5658
PCH Benefits Helpline:
1-888-PCH-4BEN
Call UMR for questions regarding your medical benefits at:
1-877-229-3441
Getting started
Welcome employees of Phoenix Children's Hospital! PCH and UMR, a UnitedHealthcare Company (UHC), want to help you get the most out of your health plan. This site has been developed specifically for Phoenix Children's Hospital and provides information about the medical plans available to you.
Select a provider
Click here to find a PCH provider
Click here to find an ACN and PCCN physician
Click here to search for providers in the UHC National Choice Plus Network
Click here to search the Mental Health and Substance Abuse provider network (United Behavioral Health Network)
 
Remember! Your benefits vary by the plan you elect and by the network provider used.
Register on UMR.com
 
Take a tour of UMR online services
Go to umr.com
Take a tour of UMR's mobile site
Getting started
 
Getting to know UMR Welcome brochure
Frequently asked questions and answers
10 ways to use your healthcare dollars wisely
Your benefits
 
BENEFITS SUMMARY OF COVERAGE
Phoenix Children's Hospital 500 Plan
Phoenix Children's Hospital 1000 Plan
Phoenix Children's Hospital Individual CDHP Plan
Phoenix Children's Hospital Family CDHP Plan
Other resources
 
UMR Transition of Care Form
Short Guide to HSAs
HSA Rollover or Transfer Request Form
Living well
 
Making the change to live well
Setting goals and making healthy choices
About Us
UMR is a third-party administrator (TPA), hired by your employer, to help ensure that your claims are paid correctly so that your health care costs can be kept to a minimum and you can focus on well-being.

UMR is not an insurance company. Your employer pays the portion of your health care costs not paid by you.

UMR is a UnitedHealthcare company.
©2018 United HealthCare Services, Inc.
Careers

 

The choice is yours:

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The information contained in this directory may change during your plan year. A provider at times may no longer participate in the network, or their tier status may change resulting in different cost sharing. Soon after the provider changes their status, out-of-network penalties or increased cost sharing will result. Please call the customer service phone number on your ID card to learn more about the participating providers in your network(s) and the implications, including financial, if you decide to receive your care from non-participating providers.
 
Explore our library of informative videos on the UMR YouTube channel